Carla Bates

Carla Bates

Carla Bates is pursuing a PhD at the School of Information Science and Learning Technologies at the University of Missouri.

Developing Performance Support Systems

As a group, we walked through all the steps needed to design a performance support system keeping in mind all that we had previously learned about these systems.

We created a high-fidelity prototype in PowerPoint that would allow a person to move throughout the slides and feel they were actually using a web application. Below is the process we took to complete this project.

  • First we created a prospectus that included the goal of the project, an overview, along with other information concerning development of this project.
  • The next step was to create a storyboard and receive feedback from our peers.
  • Next we created a prototype
  • We conducted usability testing of our prototype and summarized the results from the testing.
  • Finally we made polishing touches to the prototype per our findings from the usability testing.