Additive Manufacturing Change Management: Best Practices
David M. Dietrich, Michael Kenworthy, and Elizabeth A. Cudney

Additive Manufacturing (AM) has altered manufacturing as we know it, with shortened development time, increased performance, and reduced product costs. Executive management in industry are bombarded by marketing from their competitors showcasing design solutions leveraged through AM. Therefore, executive management ask their project management teams to figure out how to utilize AM within their own company. Clueless on how to approach the problem, managers start learning about AM from experts and become overwhelmed at the highly technical information. Unlike other AM books that focus on the technical output of AM technology, this new book focuses solely on the managerial implementation.

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Design for Six Sigma: A Practical Approach through Innovation
Elizabeth A. Cudney and Tina Kanti Agustiady

Design for Six Sigma (DFSS) is in demand for new processes and companies looking to innovate. This book will explain how the DFSS methodology begins with defining the problem or opportunity which then leads to two paths: 1) If it is a new product or process, design it right the first time using DFSS; 2) If the process or design already exists and needs improvement, use Six Sigma for continuous improvement. Using DFSS, the approach is to meet customer needs by understanding requirements, consider current process capability, find and close gaps between current performance and customer expectations, and verify predictions to ensure customer satisfaction.

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Total Productive Maintenance: Strategies and Implementation Guide
Tina Kanti Agustiady and Elizabeth A. Cudney

Total productive maintenance (TPM) is an improvement methodology that focuses on eliminating failures and degradation of equipment, processes, and conditions and increasing reliability. Maintenance plans are currently extremely reactive; whereas, TPM enables maintenance to become proactive. This disciplined process helps change the culture of an organization while integrating improvement processes in order to be competitive in the marketplace. The leadership direction combined with data driven results makes the implementation of TPM successful.

The TPM methodology is combined with Lean and Six Sigma and targets improvements along with maintenance philosophies. The TPM methodologies provided in this book will enable improvements and stable operations.The formulas and case studies will allow employees to utilize the tools in real life situations while understanding the methodology.

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Lean Systems: Applications and Case Studies in Manufacturing, Service, and Healthcare
Elizabeth A. Cudney, Sandra L. Furterer, and David M. Dietrich

There are few books on Lean that comprehensively describe each Lean tool, particularly those including detailed case studies with step-by-step analysis, nor do they provide guidance on how to apply Lean to develop healthcare and service processes. This book provides an in-depth description of the various Lean techniques as well as numerous real-world Lean projects from a wide variety of manufacturing, healthcare, and service processes, demonstrating how to apply the Lean philosophy.

The primary objective of this book is to provide real-world Lean projects performed for a wide variety of manufacturing, service, and healthcare processes following the Define-Measure-Analyze-Improve-Control (DMAIC) process. The purpose is to facilitate Lean instruction by providing interactive case studies which will enable the learners to apply the various Lean techniques.

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Design for Six Sigma in Product and Service Development: Applications and Case Studies
Elizabeth A. Cudney and Sandra L. Furterer

Design for Six Sigma (DFSS) is a data-driven quality strategy for designing products and services. The goal of DFSS is to avoid process problems using systems engineering techniques. DFSS consists of five interconnected phases: Define, Measure, Analyze, Design, Verify.

This book provides step-by-step analysis and practical guidance on how to apply DFSS in product and service development. This book discusses the DFSS roadmap and provides instructional strategies, an overview†of benefits and uses, and†a roadmap that links several methodologies including organizational leadership, product development, system integration, critical parameter management, voice of the customer, quality function deployment, and concept generation. In addition, real-world case studies are provided which demonstrate how the application of DFSS has significantly improved meeting customer requirements. The case studies follow the Identify-Define-Design-Optimize-Validate (IDDOV) structure for new product or service development. Examples of tools covered include Quality Function Deployment, Voice of the Customer, Pugh Concept Selection, Ideal Function, Failure Modes and Effects Analysis, Reliability, Measurement Systems Analysis, Regression Analysis, and Capability Studies, among others.

Clearly outlining the tools and how to integrate them for robust product and service design, the case studies can be used by industry professionals and academics to learn how to apply DFSS. The book gives a hands-on experience, where experienced Black Belts and Master Black Belts act as mentors and prepare you to understand and analyze actual data and make decisions when embarking on real-world projects.

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Implementing Lean Six Sigma throughout the Supply Chain: The Comprehensive and Transparent Case Study
Elizabeth A. Cudney and Rodney Kestle

Explanations of theory, lists of rules, and discussions of procedure are the basis of learning the lean Six Sigma, however without a visceral understanding of the application of this powerful system in various circumstances the knowledge remains, at best, conjecture. Detailed examination of case studies that take real-world variables into account is the only way to truly master Lean Six Sigma.

Providing a comprehensive Lean Six Sigma case study from start to finish, Implementing Lean Six Sigma throughout the Supply Chain: The Comprehensive and Transparent Case Study employs the Define-Measure-Analyze-Improve-Control (DMAIC) process used in today's retail industry.

Going far beyond the brief overview found in current texts, this interactive case study presents all of the data used by a team as they implement Lean Six Sigma in a distribution center. It details their decision-making rational, thus allowing the reader to extrapolate and implement the same analyses and conclusions in their own settings.

An interactive CD accompanies the book and contains all of the numerous graphs, charts, tables, and data analyses provided in the text. It provides PowerPoint training slides and easily accessible data sets that correspond to the figures in the book, as well as a full Glossary and reference guide to commonly used Lean and Six Sigma terms.

Providing a clear link between all of the Lean Six Sigma tools and their application in a real-world setting, indispensible training tool gives the all-important, rubber-meets-the-road understanding needed to start you on your Lean Six Sigma journey.

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Using Hoshin Kanri to Improve the Value Stream
Elizabeth A. Cudney

In Using Hoshin Kanri to Improve the Value Stream, leading lean and quality expert Elizabeth Cudney constructs a complete how-to guide that any organization can employ to start a Lean effort correctly and keep it on track. Rooted in practical examples garnered over years of hand-on practice, she illustrates the key principles of lean and value, and then shows you how to put them to work.

Cudney points out that organizations often fail at improvement because they go after symptomatic problems rather than the faulty system-wide processes at the root of those problems. She shows you how to avoid this common misstep by using value stream mapping to create a current-state map. Done properly, this map will help everyone in your organization come to understand just how they deliver value to customers and where flawed processes cause them to fall short.

The next step is to create a future-state map that defines best processes. While that may seem easy, reaching the goals of future-state maps requires a highly disciplined effort. At this point, Hoshin Kanri -- the art of policy deployment -- can make a crucial impact. Hoshin Kanri encourages a systems approach that focuses on the long-term strategy of an organization. As much as defining a methodology, it inspires a positive mindset within your organization by starting with improvements that affect flow across the entire organization. In addition to improving the delivery of value, changes with broad impact will catch people’s attention, encourage their involvement and increase the momentum of improvement.

Chapter by chapter, this book defines the key tools, such as Six Sigma, 5S, and mistake proofing, that your organization can employ to initiate needed process improvements.

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